Andy Jones 🏳️‍🌈

Find out how many people might have a disability or impairment, who could use your service Estimate how many people might have a disability, impairment or other characteristics which might affect how they use your service.

Want a nifty little tool to help you understand how many people who use your website, app, product, or service that might have a disability or impairment? Try our calculator out*

accessibility.education.gov.uk/app/how-many...

*it’s not a replacement for doing testing with real users.

@crux93.bsky.social @kerry1yons.bsky.social

Posters on a glass wall showing the 10 government design principles.

I’m loving the style of these - thinking of something similar to get up around offices and replace these (as useful as they are)

The slack message says: I LOVE YOU..... Cheers dude, really appreciate all your time and effort on this! its been a really good end to end experience for us.

Great response to a team getting their service assessment report :)

Developing standards and accessibility guidance Improving services by making standards and accessibility simple

@kerry1yons.bsky.social and I were asked to write an article for #servicegazette about our work on standards and accessibility guidance over the last couple of years. We're pleased to say you can now read the online version that was in the recent print version.

medium.com/the-service-...

Homepage Everything you need to understand how we create accessible, inclusive products and services in the Department for Education.

It’s in our accessibility manual accessibility.education.gov.uk

I thought I’d put a 301 redirect from the design manual to it, so will check that on Monday.

Screenshot of EE app saying “there’s a problem getting your updates right now”

I’d be more surprised if EE’s app and website actually bloody worked for once. Atrocious digital products.

Have you recently given feedback to a product or service as an end user, about an accessibility issue? Either through contact info on their accessibility statement or other contact route? If so, would you mind having a quick chat with me or answer a few questions?

Mistakes are easy to make were not all perfect. I’ll speak to the service owner tomorrow and get it resolved.

Fear is caring and it’s on the people like me and many others to make sure we contribute and curate it to make it even better.

Thanks Katie for raising this, we'll look into it. From first glance I assume you're talking about the logo image (as its awhite text logo for the usual dark blue background) and you'd expect it to be the inverted (black text logo)?

We're recruiting for a content designer to join our teacher services division in the fantastic schools group.

SEO / £41,458 / London, Manchester, Coventry or Sheffield
Closes at 11:59pm on 2 March

www.civilservicejobs.service.gov.uk/csr/jobs.cgi...

#Jobs #CivilServiceJobs #Design #ContentDesign

@benaldo.bsky.social came and met us in DfE last week and we had a really good chat about service Manual and various other bits, I have sympathy with the lack of support and it’s totally on GDS to fund, resource, and properly advocate for the centre if they are to make the impact they need to.

Thanks Helen, we’re talking with Ben and will hopefully be contributing some things soon.

It is frustrating but also we have our own needs for this training irrespective of the centre.

And on working with the centre, we’re having conversations about things like this with them. Our long term goal is to eliminate some of our products in favour of it being for all, from the Service Manual

Training Online training for learning about, and developing accessibility awareness and knowledge.

We've launched our intermediate accessibility training module in the DfE Accessibility and inclusive design manual this morning.

Working in the open means anyone can complete it regardless of who you are or where you work or what you do.

accessibility.education.gov.uk/training #accessibility

Be under no illusion, the thermals will be out

I may go for a little hike in the peaks tomorrow.

What does it take to do things well? The right people, leadership, care, culture, tools, support, resources. A failing in one or more (often more) results in poor user experiences, technical debt, excuses, and waste of time and money.

Pisses me off when I see it happening when it doesn’t have to.

Valuable time with DfE's @andyjones.bsky.social, @kerry1yons.bsky.social & @debblanch44.bsky.social today, seeing their great work filling gaps in Service Transformation standards, looking at how GDS might do this but whole-public-sector. #govdesign #govdigital

Thanks for the time to join us and talk through gaps, opportunities and the work we’ve been doing for the last couple of years. Looking forward to being able to contribute more and wider.

How to become an accredited service designer in the UK In this post, we examine three possible ways how to become an accredited service designer in the public or third sector in the UK in 2025. Which is for you?

Considering a career in Service Design and want to skill up?

Maybe you're already in a service design role and want to gain confidence?

Here's a comprehensive post about what's available in the UK in 2025 - esp for public service and third sector folks.

www.weareserviceworks.com/blog/become-...

Senior Service Designer - Civil Service Jobs - GOV.UKGOV.UK Search and apply for jobs in the UK Civil Service

We're hiring 4 Senior service designer roles (G7)

£56,353 (National) £60,373 (London)
With additional capability-based pay allowance of up to £19,400

Apply before 11:55 pm on Thursday 13th February 2025

Read the advert for locations.

www.civilservicejobs.service.gov.uk/csr/index.cg...

I could say something about these specific bullets….

Gold… if anyone sings that I’m outta there

I’m with you. Figma has its place for people who want to use it. Much rather get dirty with some code or simple paper and pens

EE website showing a message saying the service isn’t working right now.

EE’s web and app user exp is atrocious, it’s slow, buggy, and often just get this when trying to do the simplest of things like view a bill. This isn’t even a new thing, for years it’s been crap.

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Here’s my link to try Gousto! Use it to get 65% off your first box, PLUS 25% off all other boxes in your first two months. gousto.co.uk/raf?promo_co...

Great post from Rob in the Vulnerable Children and Families team about the power of design histories. They aren’t just for working in the open, but help tell the story of changes to a product or service over time, and that all important, “why”.

dfedigital.blog.gov.uk/2024/12/04/m...

Laura Kuenssberg: No more Mr Nice Guy for Keir Starmer The prime minister set out his

Same.

…. a "frustration, a genuine annoyance" according to another source, about how hard it seems to be to get things done.

www.bbc.co.uk/news/article...