The Social Security Administration under Trump/Musk/DOGE:
-Website crashed 4 times in 10 days
-Phone lines are overwhelmed
-Staff being forced out
-Customer experience office eliminated
-SSA field offices on the chopping block
This is an attack on Social Security itself.
29.03.2025 15:00 β π 3922 π 1231 π¬ 169 π 52
Multimodal AI
Edition #120 | April 4, 2025
Significant implications for #CX specific analysis: Multimodal AI open.substack.com/pub/business...
04.04.2025 17:39 β π 1 π 0 π¬ 0 π 0
The Ghosts in the Machine, by Liz Pelly
Spotifyβs plot against musicians
What are some less predatory alternatives to Spotify? I'm in the market
harpers.org/archive/2025...
30.12.2024 19:46 β π 0 π 0 π¬ 0 π 0
If, in your service experience, you can e one this response from your clients, you are on the right track. What a wonderful story. #CX #CustomerExperience
20.12.2024 16:57 β π 4 π 0 π¬ 1 π 0
Customer Experience: A Unifying Force in the Season of Diverse Celebrations
Stacy Sherman shares reflections from CXPA members on how the values from the holiday season should guide CX efforts year-round.
This holiday season isnβt just a collection of dates on a calendar. Itβs a time to celebrate diverse traditions, strengthen communities & create connections.
#CX is a unifying force!
What do I mean? Please read my article. Includes thoughtful voices in #CXPA community
bit.ly/CXPAHol
#DoingCXRight
13.12.2024 00:26 β π 1 π 1 π¬ 0 π 0
10 leadership books to sharpen your mind during the holidays (via Passle)
Stephanie Middaugh's book, Elevate and Optimise β Your Enablement Maturity Journey, offers a compelling roadmap for professionals seeking to elevate the...
10 leadership books to sharpen your mind over Christmas by @Timothy_Hughes https://buff.ly/4ieFxnD @DLAIgnite #SocialSelling #DigitalSelling #Leadership #Books #Reading #Sales #Marketing #CustomerExperience #Branding #Business #Transformation #MentalHealth #Closure #CX #Culture #Motivation
13.12.2024 03:13 β π 2 π 1 π¬ 0 π 0
Hey @americanair.bsky.social - Make note of this and give Josie at CVG some love.
25.11.2024 02:09 β π 0 π 0 π¬ 0 π 0
Smoking a turkey for Thanksgiving for the first time this year. Wish me luck. π
25.11.2024 02:06 β π 0 π 0 π¬ 0 π 0
First post is a good one: Thank you Josie, the gate agent for my #AmericanAirlines flight that go canceled at CVG. Patient, empathetic, well-versed in the options available, authentic πππ
18.11.2024 11:52 β π 0 π 0 π¬ 0 π 1
Canadian by birth, Guyanese by association, Scotch by absorption. CCXP & CHRP. Experience Design mad scientist. Muppet-researcher; aspiring sport anthropologist & musicologist. Thoughts and musings are my own.
Open access evidence base for patient experience, lived experience, patient/public involvement. www.patientlibrary.net
Customer experience and pet care professional . Gen X. Empty nester. Liberal. Election judge.
Customer Experience, Marketing, Tequila and more.
The leading community of employee experience and digital workplace practitioners. Sister pub to CMSWire (customer experience) and VKTR (enterprise AI). Get your free membership: https://www.reworked.co/membership/join-us/
Sports fan, bon vivant, pop culture, working in customer experience in startupland, based in Paris (π«π·) π€
Talk to me about Man City, AS Monaco, Paris Basketball, Racing 92, Baltimore Ravens & Orioles, or Washington Wizards β½οΈππβΎοΈπ
π Building http://depchain.com: mapping service dependencies to conquer outages Β· πΆ Customer experience lead @ Sorryβ’ Β· ποΈ Group lead volunteer @ Scouts
Award-winning author: TOMB RAIDER: TEMPLE OF FIRE, UNDERFOOT, THE GREAT DIVIDE, GRUMPY CAT, C.H.U.D. LIVES, VALHALLAW, etc
Award-less musician: TESLA DEATHRAY SURVIVORS ANONYMOUS
Attorney
Repped by Rick Lewis (Martin Lit)
He/him
Benfisherwriter.com
Home of the Officially Licensed Evil Dead 2β’οΈ and Arkham Horror Escape Rooms
Our award-winning adventures are unforgettable, whether itβs date night or a team building exercise. Visit us in Seattle or play from the comfort of home.
hourglassescapes.com
Passionate indie game developer, game designer, and papercraft artist
β’ roomescapemaker.com β Web app to build and play escape rooms online π
β’ puzzlecardshop.etsy.com β Game and escape room pop-up cards βοΈ
β’ patreon.com/c/andrejauneau β Direct support β€οΈ
Professor of Game Design, Potter, Garden Gnome, Board Game and Escape Room Designer, Green Man Main. I play video games on Easy mode; I'm too old to get gud.
Amanda. She/Her. Comic Artist/Writer. Creator of upcoming STARRY KNIGHT graphic novel. Escape Room Game Master. Lives in Chicago.
https://amandalafrenais.com/ <-- Links
https://ko-fi.com/amandalafrenais <-- Tips
Your fandom favorite on site traveling escape room!
autistic/disney parks fan/escape room designer/video editor
he/him β’ 26 β’ π³οΈβπ β’ 306 escape rooms played β’
ΞΞ coyote, sona is a blue dog thing
regularly nsfw, be warned π
married to @attackonwholock.bsky.social :)
dms - mintychip on discord!
Lead Game Designer on VTM - Milan Uprising at Xplored. Previously: Saturnalia, FOTONICA, MirrorMoon EP, Escape room designer, Double bass. He/him
Been working on games for 15+ years
BANKWAVE: Neon Networth is a narrative-driven document simulator with multiple endings and escape-room elements. Learn more at https://bankwave.frabjousstudios.com
Narrative Pixel Art Experiences
ποΈ Escape Room blogger @ http://RoomEscapeArtist.com βοΈ Tough Crowd Warhammer: AOS π³ Whales
Professional dragon, snuggles and shenanigans guaranteed! Amateur writer and escape room designer. Suit by @selkiesuits.bsky.social and banner photo by @xenfluffs.bsky.social
Actor. Writer. Devising artist. Sound guy. Queer & access stuff. Escape room gamesmaker on the nightshifts. Always looking for cool creative rooms to hang out in.
Repβd by Leodis Talent.
Creator of ποΈThe Secret of Langton Manor.
Join 10,000+ players exploring this haunting, episodic print-and-play escape-room series. First episode free at https://bromelain.mobi
