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Bluesky Support

@support.bsky.team

Submit bug reports, feature requests, and feedback with the in-app form in your left side menu (mobile) or right column (desktop), or email us at support@bsky.app.

82,315 Followers  |  7 Following  |  24 Posts  |  Joined: 26.01.2023  |  1.9733

Latest posts by support.bsky.team on Bluesky

Please submit bug reports with the in-app form in your left side menu (mobile) or right column (desktop), or email us at support@bsky.app!

15.11.2024 21:18 β€” πŸ‘ 65    πŸ” 5    πŸ’¬ 12    πŸ“Œ 11

it’s still on staging as we fix these bugs, thanks for your patience! πŸ™

14.04.2023 16:46 β€” πŸ‘ 29    πŸ” 1    πŸ’¬ 32    πŸ“Œ 0

support@bsky.app

14.04.2023 16:46 β€” πŸ‘ 5    πŸ” 0    πŸ’¬ 13    πŸ“Œ 1

for now you can check the domain β€” we are support.bsky.team, which @jay.bsky.team is on as well

14.04.2023 16:45 β€” πŸ‘ 6    πŸ” 2    πŸ’¬ 7    πŸ“Œ 0

looking into it!

14.04.2023 16:44 β€” πŸ‘ 4    πŸ” 0    πŸ’¬ 8    πŸ“Œ 0

thanks, we’ll get this fixed!

@pfrazee.com

14.04.2023 16:42 β€” πŸ‘ 9    πŸ” 0    πŸ’¬ 2    πŸ“Œ 0

still finishing critical protocol features, will come after

13.04.2023 15:59 β€” πŸ‘ 5    πŸ” 0    πŸ’¬ 3    πŸ“Œ 1

only developer docs

13.04.2023 15:58 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0

ah yes web linking is broken due to CORS issues

12.04.2023 23:00 β€” πŸ‘ 2    πŸ” 0    πŸ’¬ 0    πŸ“Œ 1

this works, as well as support@bsky.app. email may be better until we fix a bug that causes notifications to glitch 😬

12.04.2023 22:59 β€” πŸ‘ 3    πŸ” 0    πŸ’¬ 2    πŸ“Œ 0

yes, the refactor broke it but it should be working again!

12.04.2023 22:57 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0

sometimes it’s a network issue β€” still improving link fetching, thanks for report

12.04.2023 22:56 β€” πŸ‘ 2    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0

issue filed!

12.04.2023 22:55 β€” πŸ‘ 2    πŸ” 1    πŸ’¬ 0    πŸ“Œ 0

and @jay.bsky.team πŸ‘‹

12.04.2023 22:52 β€” πŸ‘ 4    πŸ” 0    πŸ’¬ 0    πŸ“Œ 1

issue filed, thanks

12.04.2023 22:51 β€” πŸ‘ 2    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

filed an issue and are tackling it soon, thanks!

12.04.2023 22:47 β€” πŸ‘ 2    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0

we blocked it on mobile because it pretty much doesn’t work at all on mobile, sorry! getting to fixing it soon

12.04.2023 22:44 β€” πŸ‘ 2    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

πŸ‘‹ new support domain

12.04.2023 22:43 β€” πŸ‘ 7    πŸ” 2    πŸ’¬ 1    πŸ“Œ 0

not there yet, thanks for joining us on this early-stage network!

12.04.2023 22:41 β€” πŸ‘ 4    πŸ” 0    πŸ’¬ 2    πŸ“Œ 0
Post image

πŸ‘‹

12.04.2023 22:39 β€” πŸ‘ 18    πŸ” 4    πŸ’¬ 16    πŸ“Œ 0

I believe we fixed this now, give it a shot and let us know

01.03.2023 21:36 β€” πŸ‘ 3    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0

If you update your app, this should now be fixed!

01.03.2023 21:35 β€” πŸ‘ 4    πŸ” 0    πŸ’¬ 2    πŸ“Œ 0

Make sure you’re on the latest release β€” this got fixed in a recent update

01.03.2023 21:32 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0

Because β€œsupport” is reserved by the software to prevent impersonation. We’ll change it in a bit.

26.01.2023 21:24 β€” πŸ‘ 6    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

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