Kim Goodwin

Engineering Director - Digital Services (0932) The Office of the City Administrator and its 25+ divisions and departments operate core internal and public-facing services in San Francisco.   The Office of the City Administrator’s Mission and Visio...

hallo, I am hiring again! - SF Digital Services is looking for a new Engineering Director careers.sf.gov/role/?id=374...

This reports directly to me, & I’m looking for a practical & flexible technical expert with excellent communication & coaching skills, who is excited to do both. More below...

What sort of coffee would you match to “simmering rage & grief over the state of society,” I wonder?

That film was kind of perfect in its weirdness

Accessibility For Everyone by Laura Kalbag Read the book online for free.

My book, Accessibility For Everyone, is now free and online as a website.

accessibilityforeveryone.site

The book was first published by A Book Apart in 2017 but it holds up! It covers web accessibility for designers, developers, content folks, and really everyone who works in tech.

My wi-fi light switch app is now offering me exercise & pet care advice. I can just imagine the meeting where the PM got their marching orders

Constituent here—THANK YOU for refusing to fund the horrors. Please encourage your colleagues to do the same!

The scrolljacking is not only pointless—it’s headache-inducing

A chatbot UI asks “How can I help?” It offers suggestions to try out AI notes on the go or to savor a hearty winter soup.

Someone must have told their PMs to AI-all-the-things, because my remote light switches now offer hearty winter soup recipes and evening exercise routines.

Why did the Google Maps team make audible driving directions less usable recently? “Go past Irrelevant Road, then take your second left onto Correct Street toward Another Irrelevant Road.” Let me guess—LLM creep? Increasing driver cognitive load is a safety issue.

Do these people not hear themselves

User research exists, in large part, because exposure to other humans who aren’t like us is what prevents us from being monsters. Being insulated from someone else’s reality makes it far easier to exploit or harm them for profit. Research “automation” is insulation.

A chicken self portrait Frida Kahlo style

Hey authors! Check to see if Anthropic stole your book to train their slop generator on. You’re entitled to $1500 per stolen Work.

Look up your work, and if you’re in the database, file a claim
secure.anthropiccopyrightsettlement.com/lookup/

He will be a beautiful butterfly

Don’t forget trash pandas

Rupert’s look 🤌🏻

Managing all the different apps where everyone wants to share their AI meeting notes seems more annoying than just…taking notes?

Raccoons and rats, however, will find you attractive

This might be an improvement on reality…

I first read that in grad school & all I could think of was how much I could get done with 8 more hours!

Multiple times a day, even

iOS26 promoting its visual style updates 🥱 instead of celebrating that it can finally screen text messages

Right. To the extent that tools help us think, great.

Good resource, thanks for sharing that. The most common question used to be: can I just count things & plug it into a spreadsheet? These days it’s: can I throw my notes at the LLM & have it find the patterns for me?

Almost every time I teach interview data analysis, someone asks if they can use software to automate it. The point is to understand the data, not to produce a report. Learning takes time and messiness.

I think I know which one you’re talking about and yeah, distressing

People keep wanting to believe that some kind of technology can substitute for making real human connections

Uber app settings screen that offers to turn on a simple mode for older adults.

“Simple mode: A simplified app for older adults.” Seriously? Just admit you’ve crammed too much poorly-organized garbage into your app, instead of building ageism into your UI.

The whole thing is dreadful for so many reasons, but 288 accessibility issues on a one-page site? Apparently this is “America by design”

OK now you have me imagining a Werner Herzog film on UX 🍿