Norfolk Community Health and Care NHS Trust

Service update: Emergency wheelchair repair won't be available outside working hours on 04-11 Aug and 01-07 Sept.
For urgent repairs (9am-9pm), call 07810 056222.
For non-urgent issues, contact us Mon-Fri, 8.30am-4pm at 01603 780914, 001603 780915, or email rsc@nchc.nsh.uk.

Thank you to Old Catton Medical Practice for hosting a community engagement event last week. A wonderful afternoon was had sharing resources, engaging with patients & networking with other health & social care providers.
An excellent example of collaborative working between NCH&C & our partners.

Resident doctors are on strike until 7am Wednesday 30 July.
All our services remain open and please continue to attend your appointments, unless you are contacted and told otherwise.
If you need health help call 111 or visit 111.nhs.uk

Patients from the Willow Therapy Unit, their families, and staff enjoyed a garden party at Mulberry Gardens, Norwich Community Hospital. The event featured Miniature Donkeys for Wellbeing, bringing joy to everyone. Thanks to @nchccharitablefund.bsky.social for organising

Some of our NCH&C staff will be at the Old Catton Community Engagement Event this Thursday, sharing health info alongside other local providers.

🗓️Thur 24 July, 1:30-4:30 PM
📌Old Catton Medical Practice, 55 Lodge Lane, Norwich, NR6 7HQ

Find out more>> buff.ly/otWImrl

NCH&C bid farewell to Carolyn Fowler, Director of Nursing, after her 43-year NHS career, including six years at NCH&C. Colleagues celebrated her retirement with a tea party at Norwich Community Hospital, wishing her well for the future.
Read more>>https://buff.ly/V0n3KmL

Nikki Fox from BBC Look East visited NCH&C’s Post Covid Service to hear from staff & patients about the reality of Long Covid - & how our team is helping people to recover from the lasting effects of Covid-19.
Watch the full story (starting at 14 minutes in): www.bbc.co.uk/.../look-eas...

Children wearing superhero outfits and holding hands

Looking for something to do with the family?💛

Dress up (or not) and take part in the Family Footsteps #Charity Walk on Sunday 14th September.🚶‍♀️

Get involved, make memories and support your
@nchctrust.bsky.social NHS Trust! 😍

Congratulations to Rhianna, the 2025 Helen Johnson Award winner for Volunteer of the Year!👏
She has dedicated 3 years to the NCH&C Volunteer Services
and is recognised for her commitment.
Read her story here>>https://buff.ly/uug9opU

Congratulations Sophie.

Illustration of a diverse group of 6 people; NHS staff and members of the public. Text reads; The 10 Year Health Plan will make the NHS fit for the future.

Illustration of a person holding a mobile phone stood in front of a large calendar. Text reads; From analogue to digital.

Illustration of someone pushing a person in a wheelchair past a pharmacy and a shop. Text reads; From hospital to community.

Illustration of people in a park; sat on a bench, walking a dog and playing catch. Text reads; From sickness to prevention.

The 10 Year Health Plan will ensure more care will be available on your doorstep and from the comfort of your own home.
Find out how Cambridgeshire Community Services NHS Trust and NCH&C are already working to deliver for both children and adults.
buff.ly/Nbj7Ziv

To celebrate the NHS turning 77, @nchccharitablefund.bsky.social hosted a Big Tea event in the Mulberry Garden, raising £140 for patient and staff initiatives.
Thank you to everyone who attended and to the volunteers for baking the cakes.

Thank you to everyone who nominated a staff member, colleague, team, or volunteer for the REACH Awards. 💙
Stay tuned for the announcement of shortlisted nominees.

Are you a staff member at NCH&C?
We invite you to take just 5 minutes to complete the national pulse survey & share your valuable feedback. The survey is open until 31 July.
Your voice matters, & we want to hear your thoughts. Find the link in Weekly Messages and The Loop

Today is #Red4Research Day & NCH&C along with the NCH&C Research team are marking the day.
We’re celebrating the vital role research plays in improving healthcare, and all the incredible people who make it happen.

Last week, the team at Pineheath Ward welcomed our amazing volunteers for an afternoon tea in recognition of #VolunteersWeek and the incredible work and support they provide.
#WeAreNCHC

The Carers Identity Passport helps ensure Carers of all ages are recognised, valued & respected in the role they play every day.
We’re proud to recognise the Carers Identity Passport at NCH&C & continue to raise awareness of the invaluable support provided by unpaid Carers.

We celebrated #BikeWeek 🚲 at Norwich Community Hospital with Norfolk Electric Adventure, who brought e-bikes for staff to test ride.
Thanks to Mike for showcasing the benefits of electric cycling.
NCH&C staff can learn more about our Cycle to Work scheme on the intranet.

Thank you @nchccharitablefund.bsky.social for providing these for our staff.💙💛
NCH&C staff - contact the team to receive your cooling towel>> charitablefund@nchc.nhs.uk.

During #CarersWeek, we're highlighting our staff carers' experiences. Their stories of balancing care roles, & finding support through understanding management & flexible work, showcase our inclusive culture's impact. They demonstrate daily support & recognition at NCH&C 💙.

Matthew Winn, Joint Chief Executive of Cambridgeshire Community Services NHS Trust & NCH&C, has been named in the Health Service Journal’s Top 50 Chief Executives for 2025. This accolade recognises his exceptional leadership & dedication to community healthcare.
Congratulations, Matthew!

We’re proud to support #CarersWeek and its theme: Caring About Equality. Caring should not lead to disadvantage. This Carers Week, we stand for equality. Throughout the week, we’ll share how NCH&C supports carers, whether you're a visitor, patient, or staff member.

🌈 Happy #PrideMonth2025 to all our LGBTQIA+ colleagues, patients, and communities 🏳️‍🌈💙
We’re proud to stand with our LGBTQIA+ staff and reaffirm that everyone is welcome here.

Join us in celebrating the amazing Dietitians, Dietetic Assistant Practitioners, and Dietetic Assistants at NCH&C.
From helping patients manage complex conditions to supporting healthier communities, their work makes a real difference every single day.
Thank you!
#WeAreNCHC #DietitiansWeek

This #VolunteersWeek, we're celebrating our volunteers and the staff supporting them. Meet our Volunteer Champion - NCH&C team members who empower volunteers. Emma, a Volunteer Champion at Pineheath Ward, shares what makes this role rewarding. #VolunteersWeek #WeAreNHC

Today marks the start of #VolunteerWeek.

It's time to celebrate and recognise our amazing volunteers who give their time, energy, and compassion to make a difference.

A huge thank you to all the volunteers at NCH&C – you truly make a difference to our patients and staff💙.

⭐ Congratulations to Tom Bamford, our March STAR of the Month.
Tom went above and beyond to support East Coast Community Healthcare on an urgent musculoskeletal (MSK) project and to support the team. A great example of team work.
Link to the full story>>https://buff.ly/HkeMDoP

We've updated our inpatient visiting hours. You can now visit your loved ones between 10am and 8pm across all wards.

Please be aware that protected mealtimes (up to 1 hour) are in place on each ward. For more details, just ask a member of staff on the ward you are visiting.

Bank on NHS 111 this bank holiday 🌺 .
If you need health help this weekend, visit 111.nhs.uk or call 111 📱

You can now book your spring COVID-19 vaccine online or via the NHS App if you are eligible.
You don't need to wait to be invited. Find out more and book now at>> buff.ly/tWnTsw0