Ocasta

Leading frontline teams: is half your team asking 'why' and the other half just needs the 'what'?

Don't let lost performance be the answer. Unite your communication styles:

🗣️ Give them the right operational comms

🤝 Bridge the knowledge gap

📈 Boost performance on shift

When operational comms are clear and targeted, stores respond.

What we typically see:

👀 94 percent of comms read
🙌 98 percent engagement
✅ 72 percent fewer issues

That is what happens when your comms and tasks are in one place: teams stop guessing.

UK Pavilion, Level 1, stand 2167.

#NRF2026

Boost Sales with Retail Observations App | Ocasta Harness Ocasta's app for real-time retail observations and coaching to elevate your team's performance and uncover insights.

Head office often plans training based on gut feel. Frontline reality is very different.

Our observation hub shows what teams actually understand, so learning is driven by evidence, not assumptions.

In New York for NRF? Pop by for a quick two-minute walkthrough.

ocasta.com/solutions/re...

Find as at NRF's UK Pavilion, Level 1, stand 2167.

#NRF2026 #FrontlineComms #RetailExecution #UKatNRF26 #GreatRetailTech

Stop guessing. Start knowing.

Email was never meant for frontline operations.

When a till is down or a process changes, speed and clarity matter more than threads and forwards.

Our internal comms hub gets the right message to the right people, with visibility built in.

Less noise. Less guessing. Better execution.

UK Pavilion, Level 1, stand 2167.

#NRF2026 #RetailProductivity #Frontline #NRF2026 #RetailLearning #FrontlineKnowledge

Stop guessing. Start knowing.

Knowledge is the most underused productivity tool in retail.

When teams know what to do, mistakes drop, confidence rises, and customers feel it.

We help retailers turn knowledge into everyday performance.

In New York for NRF? Pop by for a quick two-minute walkthrough.

One in five retail new starters never show up on day one.

That is not a motivation problem. It is an uncertainty problem.

Our new starter hub gives people confidence before they step through the door.

In New York for NRF? Find us on the UK Pavilion, Level 1, stand 2167.

#NRF2026 #RetailHiring

Training is not something you complete. It is something you recall under pressure.

Microlearning reinforces the knowledge teams need, exactly when it matters.

That is how you close the knowing-doing gap.

In NYC for NRF? Pop by for a quick two-minute walkthrough.

UK Pavilion, Level 1, stand 2167.

Try getting that from the usual tech companies in retail.

In New York for NRF? Pop by for a quick two-minute walkthrough.

UK Pavilion, Level 1, stand 2167.

#NRF2026 #RetailTech #RetailOperations

At Ocasta, you get software, with a service.

We help you launch, embed it into daily routines, and keep evolving it with you.

That means:

🤝 Hands-on onboarding
🗺️ Shared roadmap planning
🛠️ Flexible development when it matters

And yes, you will have our founders’ mobile numbers.

Retail does not need another platform you have to implement.

It needs a partner who sticks around when store reality changes.

The big platforms are great at the sales deck.

They are not great at:

🕳️ The messy middle
📞 The quick question from the field
🔧 The tweak that makes it work in real life

A great store visit is not about ticking boxes.

It is about:

✅ Consistency across regions
✅ Clear actions
✅ Seeing trends over time

Our inspections and checklist hub turns visits into insight you can actually use.

In New York for NRF? Find us at UK Pavilion, Level 1, stand 2167.

#NRF2026

UK Pavilion, Level 1, stand 2167.

Stop guessing. Start knowing.

#NRF2026 #RetailOps #Frontline #UKatNRF26 #GreatRetailTech #ConnectedRetail

Retail is full of internal comms that are really tasks in disguise.

“Please can stores…”
“Can everyone check…”

We combine operational comms with task visibility, so execution is clear the first time.

If your messages are landing but actions are not, let’s talk at NRF.

Retail sales data tells you what happened. It does not tell you why.

Our observation and coaching hub captures real behaviours on the floor, so coaching is targeted and fair.

At NRF? Find us on UK Pavilion, Level 1, stand 2167.

Stop guessing. Start knowing.

#NRF2026 #RetailCoaching

Most store managers were promoted for performance, not coaching skills.

We give them simple tools to observe, coach in the moment, and track progress without pressure.

Better coaching. Better outcomes.

In New York for NRF? Find usUK Pavilion, Level 1, stand 2167.

#NRF2026 #Coaching

Our frontline internal comms hub turns operational messages into clear actions and tasks, so you can see what is done and what is not, without chasing.

See it in action at NRF this Sunday 11th → Tuesday 13th.

UK Pavilion, Level 1, stand 2167.

Ocasta. Stop guessing. Start knowing.

#NRF2026

Most frontline internal comms are not updates. They are instructions.

💷 Pricing changes

🧾 Till issues

🔁 Process updates

The problem is not sending them. It is knowing what actually landed.

That’s where a good store visits process makes all the difference. Snap photos, capture scores, log tasks — and roll it all up into one clear story.

✅ What’s working
🚧 What’s not
📸 What it actually looks like

Because when you’ve got the facts, you don’t need to argue — you just show.

One visit to a flagship store can change everything — even when it shouldn’t.

At peak, it’s easy for one anecdote to become the new top priority. But what feels true in one store isn’t always the real issue everywhere else.

Store visits: Stop 'HQ hunch' with data:

🎯 Define 3 key non-negotiables.

📸 Collect evidence with photos.

🛠️ Turn gaps into immediate tasks.

📈 Roll up compliance data.

Store visits inconsistent? Stop the guesswork.

Ocasta's Inspections Hub gives you full visibility for Frontline operations:

🛰️ Seamless offline access
📊 Instant, scored reports
🔎 See who is doing what

ocasta.com/platform/ins...

Enhance Know-How with Frontline Internal Comms App Boost employee know-how with targeted frontline comms using your frontline internal comms app - drive action and measurable performance.

Leading frontline teams means fixing comms. When staff guess, performance lags. Stop blaming the "generational divide." Lead with the 'why' to empower execution and boost consistency.

See how Ocasta helps:

Make the how practical
🔧 Three to five steps, nothing more.

Rewrite business goals
💡 Turn metrics into language that makes sense at a till or bar.

Add a feedback moment
💬 Ask “What might stop this working here?”

#InternalComms #Operations #FrontlinePerformance #EmployeeEngagement

Frontline teams work faster and more consistently when your operational comms blend WHY, WHAT, and HOW.

Here are five ways to build that into your next update:

Lead with the why
🧠 One sentence explaining the reason.

Switch into the what
📍 What’s changing and when it applies.

Frontline observations turn guesswork into growth:

🗺️ Observe key tasks
🗣️ Coach in the moment
📈 Turn gaps into progress

Know the gaps. Coach the moment.
ocasta.com/platform/obs...

Frontline operational comms feeling slow? Improve clarity and consistency:

📢 Lead with the 'why' (benefit/problem solved).
📋 Follow with clear 'what' and 'how'.
🗣️ Use language relevant to the daily job role.
❓ Add a sense-check: ask what prevents success.

Drive Performance with Frontline Observation App Identify skill gaps, coach in real-time, and boost team performance with our frontline observation app.

Frontline observations shouldn't be about catching mistakes. That's reactive.

Want to turn coaching into performance fuel? Be consistent:

💡 Spot knowledge gaps before errors happen.
🚀 Stop process drift.
✅ Coach the moment.

Frontline operational comms: Are your teams asking "why"? Embed the context:

📝 Add why a new process helps the customer.
✅ Rewrite checklists to show task impact.
🗣️ Use huddles to check understanding.
💡 Build in a simple feedback loop.