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SalesforceScott

@salesforcescott.bsky.social

Solving your Sales and Service Pain with Salesforce Expertise | Your Go-To for #Salesforce Excellence

99 Followers  |  239 Following  |  22 Posts  |  Joined: 13.11.2024  |  1.9396

Latest posts by salesforcescott.bsky.social on Bluesky

This is a very insightful description and quote of this new AI era that we are beginning:

"...the true revolution is that we are in is a human skills revolution, because knowledge is rapidly becoming commoditized."

Thoughts?

#AIdisruption #paradigmshift #salesforce #agentforce

19.12.2024 13:42 β€” πŸ‘ 3    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

Are you automating for speed - or for success?

If you've felt the sting of scaling a messy process, you're not alone.

Chat below about how to avoid the pitfalls of "AI acceleration" to get it right.

#salesforce #agentforce #ai #disruption #innovation

06.12.2024 20:10 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

3. Think about outcomes. Are you designing for efficiency or for an exceptional customer experience?

AI can be your greatest ally, but only if you're prepared to wield it responsibly.

06.12.2024 20:10 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0

This is why I emphasize process-led AI adoption with every client:

1. Map the steps. What is the process solving for? Where are the gaps?

2. Govern your data. Bad garbage data feeds bad decisions, AI or not.

06.12.2024 20:10 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0

And what it multiplies depends entirely on the foundation you've built:

1. If your processes are clear and customer-centric, AI enhances them.

2. If your processes are unclear or outdated, AI scales the chaos.

06.12.2024 20:10 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0

Here's the hard truth: If your underlying processes are broken, automating them with AI doesn't fix the problem.

It makes it worse.

Faster mistakes, higher costs, and amplified inefficiencies.

AI is not a silver bullet.

It's a multiplier.

06.12.2024 20:10 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0
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A bad process automated by AI is still a bad process.

Or worseβ€”it's a mess accelerated at scale.

We've all heard the buzz: AI will revolutionize everything.

But let's pause for a reality check.

The promise of AI isn't just about doing things faster or cheaper.

It's about doing things better.

06.12.2024 20:10 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0
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The question isn't if AI will transform your business, but when you'll let it.

And your competitors aren't waiting.

What's your biggest concern about implementing AI in your startup?

#AIStrategy #StartupLife #TechLeadership #GenerativeAI #FutureOfWork #StartupFounder #Salesforce

25.11.2024 17:46 β€” πŸ‘ 3    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

3. Code generation accelerating dev workflows by orders of magnitude.

This isn't academic theory anymore.

Companies deploying AI + RAG systems are seeing verified results with minimal hallucinations.

We're not in the trough of disillusionment - we're in a Cambrian explosion of innovation.

25.11.2024 17:46 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0

The AI skeptics were right about hallucinations... until they weren't.

2024 is showing us the real ROI of generative AI, and it's staggering:

1. 3-5x productivity gains in certain tasks.
2. Automated customer support slashing resolution times.

25.11.2024 17:46 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0
Episode #7: Scott Ohlund
YouTube video by Jon Ewoniuk Episode #7: Scott Ohlund


Thanks to Jon for the privilege to join his great podcast.

#salesforce #podcast #innovation

www.youtube.com/watch?v=Daw2...

open.spotify.com/episode/1XN2...

19.11.2024 16:56 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

Whoa! And this happened last week.

I was a guest on Jon Ewoniuk's The 360 Salesforce Mastermind podcast.

I had a blast with this talking with Jon about Salesforce, the industry, customers' challenges, pain points and then the potential future.

19.11.2024 16:56 β€” πŸ‘ 2    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0
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The future developer orchestrates rather than codes.

Are you prepared to conduct this new tech symphony?

#AITransformation #TechEvolution #FutureOfCode #UpskillingInTech

19.11.2024 16:48 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

Essential skills to master:

1. RAG: Enhance AI with verified data

2. Prompt Engineering: Craft precise AI instructions

3. Vector Databases: Power intelligent data retrieval

4. System Architecture: Design AI-integrated solutions

5. AI/ML Foundations: Understand your new tools

19.11.2024 16:48 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0

1. Wave 1 (Now): AI augments coding, boosts senior dev productivity

2. Wave 2 (Next): AI agents automate routine tasks, code becomes mostly AI-generated

3. Wave 3 (Future): AI-native development demands new "AI Engineers"

19.11.2024 16:48 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0

From "Software Developer" to "Software Composer"
Gartner reveals 80% of engineers need upskilling by 2027 as three waves of AI disruption reshape our field:

19.11.2024 16:48 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0
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Tech founders: Don't delay #RevOps until hitting milestones. Starting late means lost insights, missed scaling, scattered data & revenue leakage.

Build your revenue foundation now - even if messy & lean.

Start with basic tracking and scale as you grow. Your future $100M ARR depends on it.

19.11.2024 16:43 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
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The ROI Revolution in Salesforce 🎯

Traditional CRM: Hard to measure benefits & fuzzy ROI.

Agentforce: Direct revenue linkage & clear metrics.

Finally, a straight line from investment to revenue.

SMB Leaders: How would this change your tech decisions? πŸ€”

#Salesforce #agentforce #ai #pricing

17.11.2024 13:35 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
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AI is obliterating traditional SaaS pricing models.

The shift from seat-based to consumption pricing (API calls, compute, tokens) is happening NOW, not later.

One AI user = work of 3 humans.

Value β‰  login count anymore.

Time to rethink your entire pricing strategy.

#ai #salesforce

15.11.2024 08:39 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
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Agentforce's $2/conversation fee is smart:

Unlike traditional Salesforce (upfront costs, training, delayed ROI), you pay as you create value.

Start small, test carefully, scale on results. The innovation isn't the AIβ€”it's aligning costs with outcomes.

Game-changer for SMBs?

#AIStrategy #CRM

14.11.2024 15:40 β€” πŸ‘ 2    πŸ” 0    πŸ’¬ 2    πŸ“Œ 0
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Traditional SaaS is Having a 'Netflix vs. Blockbuster' moment

AI is pushing everything toward usage-based pricing.

Goodbye seat-based models, hello consumption pricing!

Winners in 2025 will track revenue, sales & growth differently.

Is your stack ready?

#SaaS #StartupStrategy #salesforce #AI

13.11.2024 12:23 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
Salesforce Rock On!

Salesforce Rock On!

Good morning Peoples!

Have an excellent #Salesforce Day!

13.11.2024 12:11 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

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