Hype Uganda

bar area, most people that love a chat, or love meeting other patrons, or watch a game on TV will prefer the bar area than a table off on a corner. Also, people seated at a bar counter tend to buy more because they can't hide and sip slowly like it would be with the privacy of a table.

pub where people do not like to socialize and everyone just sits off at a table, by themselves.

Learn this: People hardly go out to drink wanting to be alone. They are out to kill stress, meet new people and most won't mind good conversation with another person. When you have a

Most Ugandan bars and pubs ignore the importance of a well-working bar area. Which is a mistake. Bar seating is a good way to create a lively, sociable atmosphere at your venue. When you've got people sitting up at the bar, it gives new customers the impression that this is not just another boring

The Hype Uganda family is delighted to be part of another startup, this Christmas. This little dive bar in Munyonyo. And we know it's going to do good because we're the best at the ideas that make businesses like these prosper.

to text them every once in a while to check on them or ask them for feedback. They are your regulars. They know what is right and wrong about your establishment. They are mostly going to be the people recommending it to others or bring them to it.

They are your first line of insight.

It is a well-known fact of business that customer retention is much more cost effective than customer acquisition.

Easier to keep the clients you already have than finding new ones.

Keep a list of your regulars. Humbly ask for their contacts. Get your manager or whoever is in charge and knows them

are excited to come try it out. 40% new money is a good sign.

However, still keep keen focus on your regulars. They are committed to you. They are your undying, regular revenue. A hello and thank you for their business goes a long way. People love to feel wanted and appreciated.

In the industry, we call new faces "New money", and then there's your regulars. And the rule of thumb is you're supposed to look out for 60% regulars within your crowd, and 40% new money.

New money means your great service, vibe, aura around the facility is getting you good attention and new people

Understanding the demographic of customers you have is important. Sometimes the vibe gets old, and people look for something new.

You should regularly go to your competition (anonymously) and see what they are doing right to bring the numbers in. If you can't be creative, be quick to copy.