Data Conversion Laboratory

Friendly-looking cartoon robot smiling gently and tearing paper with "PDF" printed on it. "LLM" is printed on its torso. At its feet are a stack of books and a pile of small pieces of paper. Above its head are the words "Knowledge Object" inside a Valentine heart shape. To the right of the image are the words "Can machines reason with it?"

Reasons to spend some time with DCL's February newsletter:
🔴 The DITA Recipe for Success
🟡 The Answers Era is Here and the PDF is Not Ready for It
🟤 Aerospace: Why Legacy Content is Mission Critical
🟠 DCL Bytes: RAG + Structured Content = Reliable AI
and more at is.gd/1ICMiQ

Subscribe: is.gd/Y5UocD

DCL serves up sandwiches and pancakes as analogies for moving from traditional authoring technologies to DITA. This excerpt is a slice of our Learning Series webinar "The DITA Recipe for Success." Feast your eyes on the webinar and transcript at is.gd/CrqIXw

Sink your teeth into Bytes: is.gd/QLsBdS

Coming soon! 👇🙂

How is starting a DITA CCMS migration like managing a restaurant? DCL and MadCap IXIA CCMS use staffing and managing a professional kitchen as a metaphor for implementing your content management project. See the full DCL Learning series webinar "The DITA Recipe for Success" on demand at is.gd/CrqIXw

Snowy mountain vista in Squamish, British Columbia, Canada, under a clear blue sky. In the distance, people walk across a narrow footbridge among many pine trees. Photo by Yasmine Bhandal, Director of Contracts, Proposals and Administration at Data Conversion Laboratory.

A year ago, we introduced our virtual calendar, featuring photographs by DCL employees. We vote on a winning pic for the year…

Congrats to Yasmine Bhandal! 🏆 She brings us this gorgeous view of Squamish, British Columbia, Canada.

Travel back through 2025's terrific photos starting at is.gd/giNM7V.

Here's a taste of our latest DCL Learning Series webinar, "The DITA Recipe for Success: The Best Ingredients and a How-to Guide for a Perfectly Baked CCMS Migration." Enjoy the full video, featuring MadCap IXIA CCMS, at is.gd/CrqIXw.

Sample other short videos at our buffet of Bytes: is.gd/QLsBdS

Blue-carpeted exhibit booth at SAE International's Defense Maintenance & Logistics Exhibition at the Phoenix Convention Center in Arizona. The sign at the top of the black-curtained partition, and a white table runner that sits on a blue tablecloth, both identify Data Conversion Laboratory (DCL). Information flyers and giveaway items are displayed on the table, and a tall vertical banner with a dark blue background stands behind the table. The banner depicts an ascending aircraft with the sun behind it; DCL's logo appears at the top above text that reads: "TECH DATA SOLUTIONS • Data Conversion / Sustainment • DITA, ATA, and Other XML Expertise • S1000D Services • Content Reuse Analysis • IETM Development EXPERIENCE • Foreign and Domestic Commercial Airlines • Foreign and Domestic Military and Defense Organizations • Support for Multiple OEMs"

Expo hall floor plan labeled "Defense Maintenance & Logistics Exhibition, January 21-23, 2026, Phoenix Convention Center – Exhibition Hall A-E – North Building – 300 Level. Phoenix, AZ." Data Conversion Laboratory's booth is marked with a red circle outlined in yellow and a red rectangle that reads "Booth 493, 10' x 10' SqFt, Data Conversion Laboratory."

DCL's booth is open for business! Our #S1000D experts Naveh Greenberg and Chuck Davis are exhibiting at SAE International's Maintenance and Logistics Exhibition / the DoW Maintenance Symposium (is.gd/4NnpZy) at the Phoenix Convention Center in Arizona. Stop by for a chat at booth 439: is.gd/7uhalq

Square dark blue banner by Scriptorium. Text: "Learning experiences at scale: A case study." A photo captioned "Sarah O'Keefe, CEO" appears in a round frame of gradient shades of blue and green. At the bottom of the banner, thin waves of green light green filaments at the left converge into a blue laser at the right, with Scriptorium's logo superimposed at the center.

NEW WEBINAR!

Wednesday, Jan. 28th, 11 am ET: @sarahokeefe.bsky.social, founder of @contentops.bsky.social, describes how Scriptorium, Heretto, and DCL partnered to unify source content in a centralized repository and build content structure for scalability and automation.

Register at is.gd/XKoFYd

Next week, DCL's #S1000D experts will exhibit at SAE International's Maintenance and Logistics Exhibition / the DoW Maintenance Symposium (is.gd/4NnpZy). If you're attending, be sure to visit DCL at booth 439: is.gd/7uhalq

Jan. 20-23 | Phoenix, AZ

See the source of the below clip at is.gd/EISR45.

Circuit board overlaid with a lock and keys – the keys being the "Delete," "Shift," "Ctrl," and "Enter" buttons from a computer.

We invite you to enjoy DCL's first newsletter of the year!

🤖 Trustworthy AI
🟰 Making Math Count for Everyone
🔒 Technical Debt
📺 Merge Content and Workflows After an Acquisition
✍ From the DCL President's Desk – June 1997

…and other fascinating features at is.gd/crM0Cg.

📩 Subscribe at is.gd/Y5UocD

Tomorrow! Jan. 15—Join us for a new DCL Learning Series webinar, "The DITA Recipe for Success: The Best Ingredients and a How-to Guide for a Perfectly Baked CCMS Migration": is.gd/Rdqk2g

Learn the answers to the below video's "getting started" question in an earlier DCL-MadCap webinar: is.gd/JUBgq0

NISO Plus 2026 Baltimore logo with Baltimore skyline. Feb 16–18, 2026. Logos for 13 sponsor organizations: Access Innovations, Inc., ASME, Bowker, Cadmore Media, Data Conversion Laboratory, EBSCO, Edaptive Technologies, Emerald Publishing, figshare, OpenAthens, Project MUSE, Silverchair, and SPIE Digital Library. https://niso.plus

Join us in thanking the latest to sponsor #NISOPlus26,
@dclaboratory.bsky.social & @ebsco.bsky.social!

We're grateful to them & all our generous sponsors for helping us host the conversations that lead to standards. It's not to late to join them! niso.plus/niso-plus-20...

More info: niso.plus

A banner of the JATS-Con logo above a second banner that reads "NISO Plus 2026, Baltimore, Feb 16-18, 2026"

Feb. 16, 2026: Mark Gross will present "Deep XML Modeling at Scale: Consolidating 80 Years of Legacy Content into a Unified, Standards-Driven Platform" at #JATSCon in Baltimore (is.gd/BJ08Lq). JATS-Con is part of #NISOPlus (is.gd/vpVErb), which DCL is attending.

More upcoming events at is.gd/KE8e2f

Dark blue silhouette of a city skyline against a teal backdrop, with a light yellow and blue starlike glow in the center. Data Conversion Laboratory's logo appears at the top; below is the text "Happy New Year 2026 – From all of us at Data Conversion Laboratory, here's to a New Year filled with good work and shared success."

We at DCL hope your 2026 is off to a good start and wish you all the best throughout the year.

Our latest Learning Series webinar is available on demand! DCL's Rich Dominelli and David Turner guide you through "Trustworthy AI: Optimizing Content for Large Language Models": www.dataconversionlaboratory.com/courses/trus...

A large group of king penguins, with orange-yellow coloring on the sides of their faces and their upper chests, on a pebble beach in the Falkland Islands. Photo by Amanda Tiscione.

It's already time for the final pic from DCL's first virtual calendar (see the other photos starting from is.gd/2BWrH5)! Wrapping up 2025 with this regal gaggle of king penguins is Senior Electronic Editor Amanda Tiscione, who captured this magnificent sight in the south Atlantic's Falkland Islands.

Blue square with faint line drawings of various foods as a backdrop. At the top are Data Conversion Laboratory's logo and "WEBINAR" in all caps. Below them are a rounded-edge photo of a mixed-berry dessert and an overlapping dark orange circle that reads "15 JAN." Text below that: "The DITA Recipe for Success: The Best Ingredients and a How-to Guide for a Perfectly Baked CCMS Migration." In the bottom right corner is a dark orange semicircle that contains the text "featuring MadCap Software" and MadCap's logo.

We're cooking up a great webinar to start the new year! "The DITA Recipe for Success: The Best Ingredients and a How-to Guide for a Perfectly Baked CCMS Migration."

David M. Turner and our guest @nolwenn-k.bsky.social will serve valuable advice on Thursday, Jan. 15th, 2026 at 10 am ET: is.gd/Rdqk2g

Horizontal banner with Data Conversion Laboratory's logo and the webinar title "Trustworthy AI: Optimizing Content for Large Language Models." Along the bottom are dark blue, light blue, and orange tiles coming together into a straight line to represent a move from unstructured to structured content. On the right is a cartoon drawing of an anthropomorphic, rectangular machine with a front portal resembling that of a washing machine. The machine has a sweet, friendly face and is labeled "LLM." It holds a paper reading "Structured Content" in its right mitten-like hand and a card reading "XML" in tagging brackets its left. At its feet is a paper with a forward slash between tagging brackets printed on it, and above the machine is a shield with "Trustworthy AI" and a checkmark printed on it.

WEDNESDAY! New webinar: "Trustworthy AI: Optimizing Content for Large Language Models."

"Trustworthy AI is the strategic target for every organization striving to turn information into intelligence." Rich Dominelli and David Turner will be your guides on Dec. 17 at noon EST. Register: is.gd/sYCE3D

Collage of many historical photos, drawings, book and periodical covers, and handwritten documents, all representing the National Library of Medicine's archives

DCL's December newsletter is here!

🟠 eBooks are Older Than You Think
🔵 Life After eXtyles?
🟤 NLM Collections: History of Medicine
🟡 Cropping Up in Other People's Queries

…and more! Enjoy this month's issue at is.gd/usSkYq

Start the new year by having DCL News delivered to your inbox: is.gd/Y5UocD

You're invited to DCL's last Learning Series webinar of the year! "Trustworthy AI: Optimizing Content for Large Language Models," Dec. 17 at noon ET, will help ensure your most valuable information doesn’t get lost in the noise: is.gd/sYCE3D

See the full source of the below excerpt at is.gd/cTTzuM.

Rectangular plaque in glass and a frame, with a dark background and gold border, featuring an image of a shiny transparent star. It reads "KMWorld KMPromise Runner-Up 2025." It rests on a black banquet table next to a stemmed glass of ice water.

KMWorld magazine's Editor-in-Chief Marydee Ojala presents the 2025 KMWorld Promise runner-up plaque to Data Conversion Laboratory President Mark Gross.

Data Conversion Laboratory's President Mark Gross and VP of Marketing Marianne Calilhanna hold the 2025 KMWorld Promise runner-up plaque in front of a stage and a lectern that has a large KMWorld logo on it.

Data Conversion Laboratory is a runner-up in the #KMWorld2025 Promise Awards for knowledge management practices! Marydee Ojala, Editor-in-Chief at Information Today's KMWorld magazine, presented a stylish plaque to DCL's Mark Gross and Marianne Calilhanna at this year's KMWorld conference in DC.

A rectangular garland of autumn leaves surrounds Data Conversion Laboratory's (DCL's) logo and the text "Here's to finding joy in reflection and gratitude." Below that section are the words "As many prepare for the Thanksgiving holiday in the United States, we pause to thank you for connecting with DCL this past year. Gratitude knows no borders. Wishing everyone a healthy holiday season."

Data Conversion Laboratory President Mark Gross standing next to a lectern with the Text Analytics forum logo on it; behind him is a projection screen displaying a slide illustrated with a flow chart and titled "A New Vision for Knowledge Management."

A PowerPoint slide with a white background and a teal wave shape along the bottom. On the right is a photo, in a circular frame, labeled "Mandy May​, Director of Content Management, AMPP." On the left, a quote from her reads "We're implementing monumental changes to our processes. Partnering with DCL encompassed various crucial aspects: ensuring conversion accuracy, adept project management for a large-scale endeavor, and deep expertise in handling association content. ​They're not just a vendor; they're a true partner." The bottom of the slide reads "www.dataconversionlaboratory.com; copyright 2025 Data Conversion Laboratory. All rights reserved."

See the full set of slides from Mark Gross's Text Analytics Forum 2025 presentation, "How AMPP’s Vast Content Collection Harnesses Text Analytics for AI Initiatives," at is.gd/iY20st. Questions; comments? Drop us a line: is.gd/oLYmJw

#KMWorld2025 | #TextAnalyticsDC | #ArtificialIntelligence | #AMPP

"As LLMs continue to evolve, their ability to handle vast amounts of information has expanded dramatically… But… bigger isn’t always better."

NEW WEBINAR—Dec. 17, noon ET—"Trustworthy AI: Optimizing Content for Large Language Models": is.gd/sYCE3D

See the below excerpt's full video at is.gd/cTTzuM

Data Conversion Laboratory (DCL) President Mark Gross sitting at a cloth-draped small table next to a curtained partition. He is working at a laptop computer while holding a cup of coffee. Varieties of DCL capabilities literature are displayed on the desk, and behind Mark is a tall vertical banner. The banner has a dark purple background accented with images of curved, swooping lasers in red, pink, purple, white, and blue. The banner features DCL's logo at the top, followed by a more-information QR code and the text "DCL prepares your knowledge for trustworthy AI" and a bulleted list: "data and content structure; metadata enrichment; applied taxonomy; text analytics."

Floor plan of the KMWorld 2025 showcase in the JW Marriott, Washington, DC. A smiling emoji points to Data Conversion Laboratory's booth, number 306.

This morning before the #KMWorld2025 (is.gd/k3cpuU) showcase opened, DCL's Mark Gross added finishing touches to his speech. If you're attending KMWorld's #TextAnalyticsDC hear him on Nov 20, 10:15 am (is.gd/oobvWx).

Stop by booth 306 in the showcase to chat with Mark and DCL's Marianne Calilhanna!

A mountain peak rising from a striated, rocky, sandy terrain in Tiberias, Israel, under a cloudless blue sky. Photo by Devorah Ashlem, Senior Project Manager at Data Conversion Laboratory.

Welcome back to our continuing series of DCL company calendar pics! (You can browse through the others starting at is.gd/aB5t3N). November's photograph takes us on a breathtaking journey to Tiberias on the Sea of Galilee's western shore in Israel, courtesy of Devorah Ashlem, Senior Project Manager.

KMWorld's banner promoting an upcoming speech. The horizontal banner has a light mint green background and an image in the bottom left corner of hexagonal points of light in shades of blue, pink, and purple, connected by thin white lines and forming a sphere against a dark blue background. At the top right is the Text Analytics Forum logo and the words "November 19-20, JW Marriott, Washington, DC. At the bottom right is the URL "text-analytics-forum.com." The rest of the banner reads "Track 2: Applications: How AMPP’s Vast Content Collection Harnesses Text Analytics for AI Initiatives, November 20, 2025, 10:15 AM - 11:00 AM, Mark Gross, Data Conversion Laboratory." The name and title are accompanied by a photo in a circular border of DCL President Mark Gross.

This is the week of KMWorld 2025 (www.kmworld.com/Conference/2...)! Come visit DCL's Marianne Calilhanna and Mark Gross at booth 306 (conferences.infotoday.com/documents/47...).

On Thursday, Mark will speak at KMWorld's Text Analytics Forum: www.text-analytics-forum.com/2025/program...

KMWorld's banner with a black background and the text "KMWorld Readers' Choice Awards 2025." At the left is a gold star outlined in red. with beams of light and sparkles descending upon it.

We're proud to have been chosen as the winner in the Text Analytics category in the KMWorld 2025 Readers' Choice Awards! is.gd/EWiSXC Thank you to Information Today, Inc.'s KMWorld and to everyone who cast their votes for us.

DCL is exhibiting and presenting next week at KMWorld's #TextAnalyticsDC.

The text "Princess Máxima Center & PubMed & Google" at the top of a photo of a child lying in a hospital bed, propped up with a pillow, and another child sitting on the bed. Both appear in good spirits and are playing with toy airplanes. A medical professional who is partially seen at the right side of the frame adjusts an intravenous drip tube.

Enjoy DCL's newsletter for November: is.gd/bniZAY

🔶 Attention Engine Optimization: It’s All About the 𝘙 in RAG
🔷 Connecting Researchers with PubMed: Capricorn Has Entered the Chat
🔶 Engineering Trustworthy AI
🔷 Keeping Pilots on Course: Paper, Precision, and Partnership

Subscribe at is.gd/Y5UocD!

A white banner headlined by the text "Trustworthy AI" and a quote from Mark Gross, President of Data Conversion Laboratory (DCL): “At DCL, innovation is not just about chasing the latest technology; it’s about identifying the right technology to solve real business problems in practical, scalable, and economical ways. We see structured content and text analytics not as byproducts of AI, but as a foundational strategy that enables organizations to unlock deeper understanding and lasting value from their knowledge.” At the right side of the banner is a photo of Mark Gross in a circular border, and below it, DCL's logo. Two translucent ribbons, one orange and one teal, twist loosely around each other along the bottom of the banner.

Data Conversion Laboratory is proud to announce its inclusion in KMWorld’s newly launched 2025 Leaders Group. Read more: is.gd/b1uTPg

At KMWorld 2025 next week in Washington, DC, we're exhibiting at booth 306, and Mark Gross will be a presenter (is.gd/oobvWx) at KMWorld 2025's Text Analytics Forum.