Professor Nicola Burgess's Avatar

Professor Nicola Burgess

@profnicolaburgess.bsky.social

Academic, interested in process improvement, leadership, operations management in healthcare settings. Motivated to bridge research and practice. Believes in research for public good

106 Followers  |  61 Following  |  1 Posts  |  Joined: 13.11.2024  |  1.6619

Latest posts by profnicolaburgess.bsky.social on Bluesky

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How do we think about healthcare improvement and implement systems of improvement across large scale systems? #healthcare #york2025 @uoysbs.bsky.social

03.07.2025 10:36 β€” πŸ‘ 2    πŸ” 1    πŸ’¬ 0    πŸ“Œ 0
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<em>Public Administration Review</em> | ASPA Journal | Wiley Online Library Hierarchical relationships between government regulators and public services providers often lead to dysfunctional behaviors that negatively impact service delivery. Meta-regulation encompassing cont...

How can we foster stronger trust between hospital leaders and regulators? πŸ€” Our new paper explores the power of an explicit "psychological contract" & argues for a learning-focused approach to drive improvement. Read more: bit.ly/4cu0VT4 #regulation #trust #improvement

15.04.2025 09:32 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

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