Good Things Foundation

Over the last three years, we’ve made big strides to influence the systems, partnerships and decisions shaping digital inclusion across the UK - turning ambition into real impact for people and communities.

Read our Impact Review at: https://www.goodthingsfoundation.org/about/our-strategy/impact

Image featuring the text: 'Insights: One year on from the Digital Inclusion Action Plan: First steps by Natasha Bright-Wray, Associate Director of Communications, Campaigns and Advocacy.' An image of Natasha is to the right of the text on a vibrant background with circular designs. The Good Things Foundation logo is visible.

One year on from the Digital Inclusion Action Plan. The progress? 6 out of 10.

The first steps are taken, but it’s time to pick up the pace.

Read the full reflection at: https://www.goodthingsfoundation.org/discover/digital-inclusion-insights/digital-inclusion-insights-2026/one-year-on-action-plan

Meet some of the team celebrating our latest Impact Review milestones (with a little help from some cake 🎂). We're so proud of the progress we've made together.

Read the full Impact Review: https://www.goodthingsfoundation.org/about/our-strategy/impact

Over the last 3 years, we’ve made someone digitally equal every minute.

Our Impact Review 2022-2025 looks back on a transformative few years for digital inclusion.

Read about the difference we’ve made at: https://www.goodthingsfoundation.org/about/our-strategy/impact

A woman is seated, wearing a blue outfit with a patterned dress. A quote is displayed on the right: "I have hope now and I know I can make it through university. I really appreciate what they are doing for the community and for people like me." Attributed to Julia. The bottom right reads "Good Things" with a colourful circular logo.

Julia was struggling without a laptop, and considered leaving university.

Fearless Youth Association (FYA), a partner in the National Digital Inclusion Network, provided Julia with a device. This support was a lifeline, giving her the confidence and tools to stay in education.

Mockup of a group chat on a smartphone. Chat bubbles display messages.

Online communities are growing but not everyone has access to connect.

“Just join the group chat" isn’t always possible if you don’t have a smartphone, or the app, or even know it exists.

Being left out shouldn’t start with being logged out.

Mockup of a digital dictionary application on a screen displaying the definition of the term "digital exclusion.

Digital exclusion isn’t just a personal challenge - it’s a public policy issue, blocking access to crucial opportunities like work, healthcare, education, and essential services.

Key barriers include:

- Affordability of devices or data
- Digital skills gaps
- Lack of support

On the left there is a close-up of a hand typing on a laptop. To the right of the image text on a blue background reads: "News. Good Things and Reconome commit to deliver 85,000 devices to UK's digitally excluded." The Good Things logo is displayed at the bottom.

We’re excited to announce that Reconome is now our exclusive tech partner powering the National Device Bank.

We’re committing to deliver 85,000 devices across the UK. 💻

Read more: https://www.goodthingsfoundation.org/discover/our-news/our-news-2026/goodthings-reconome-to-deliver-85000-devices

Logo of Good Things above a blurred image of a medical professionals reviewing documents at a table, with a large icon of a blue padlock and text stating 'Locked out from digital health services.'

How would you book a GP appointment?

Many essential services have moved online now, making things like accessible healthcare a barrier to those who are digitally excluded.

Without access, connectivity or confidence, people could be locked out of their own healthcare🔒

We're working to fix that.

Promotional image for Good Things foundation and Learn My Way featuring an elderly woman smiling in a room with posters, highlighting new pension topics available as a resource.

New, free Learn My Way topics, developed with People’s Partnership, are now available. Designed to help people take control of their finances online, reducing the ‘poverty Premium’.
Explore the topics at: https://www.learnmyway.com/explore-the-subjects/managing-your-money-online

Smartphone displaying a message about digital exclusion not about age, phone background is a plant.

Digital exclusion impacts all ages - from parents and carers to workers and students trying to keep up.

It hits hardest for those already facing financial struggles.

That’s why we’re working to bring devices, data, and digital skills to people who need them most.

To the left is a photo of Vicki smiling towards the camera. On a navy blue background, bold white text in an orange rounded shape reads: "News. Below bold white text reads: "Good Things appoints Vicki Sellick MBE as next Chief Executive." Good Things logo below. Two separate curved lines - one teal at the top right and one red at the bottom right.

We're thrilled to announce Vicki Sellick MBE as our new Chief Executive designate!

Vicki brings vital expertise to build on the visionary leadership from our founder, Helen Milner OBE.

Read more at https://www.goodthingsfoundation.org/discover/our-news/our-news-2026/good-things-ceo-appointment.

Missed this? 💭

Our CEO, @helenmilner.bsky.social, shares why digital inclusion is vital to building a more prosperous future for everyone.

Read the blog at https://www.goodthingsfoundation.org/discover/digital-inclusion-insights/digital-inclusion-insights-2025/digital-inclusion-economic-solution.

Navy blue background. In a teal rounded shape, bold capitalised white text reads: "Our Services." Below are a series of bright pink icons (an arrow, a person pointing at a board, a hand holding a device and a group of people in a circle) with text beside each in a bright pink rounded shape. Bold capitalised white text in shapes from top to bottom reads: "The National Databank. Learn My Way. The National Device Bank. The National Digital Inclusion Network." Good Things Logo at the top in the middle. To the top left and the bottom right are a series of white curved lines. The one at the top left forms a spiral.

At Good Things, we power life-changing digital inclusion initiatives.

Working hand-in-hand with our amazing network of community organisations and partners, we help people get the devices, data, and skills they need, to ensure everyone can participate in a digital society.

Stop getting unhelpful AI responses – learn the simple trick to get AI to write exactly what you need.

Build your understanding of and confidence with artificial intelligence on our free interactive learning platform - the AI Gateway - at https://learning.goodthingsfoundation.org/ai.

Dictionary style entry for "digital inclusion." Text reads: Digital inclusion. Digital inclusion is being able to access the internet and engage online - safely and confidently - when you need and want to. Follow us for more information about how we are working to close the digital divide." The interface includes a search bar.

Digital inclusion isn’t a nice-to-have - it’s a basic need. More and more of life happens online.

People need a device, data, skills and support when it’s needed.

This is the Minimum Digital Living Standard. We work with the @NDI_Network to help people get online and thrive.

Happy New Year from everyone at Good Things Foundation! 🎉

[GIF description: Yellow background with orange stars popping repeatedly onto the screen. Bold navy blue text reads: "Happy New Year from" with Good Things logo at the bottom.]

Navy blue background. Bold text reads: "Let's stay connected: Good things happening for digital inclusion." "Let's stay connected" is highlighted yellow. In a white rounded shape, with a yellow border, bold navy blue text reads: "Sign up to our newsletter." Good Things Foundation logo at the bottom left. To the bottom right is a photo of a Good Things Foundation staff member pointing.

Is one of your New Year's Resolutions to stay connected to what's happening in digital inclusion?

Sign up to our newsletter to hear about all of the Good Things we're doing to help fix the digital divide!

Fill out the form to subscribe at https://www.goodthingsfoundation.org/discover/newsletter.

Red background. Text in shape reads: "Congratulations! You're one of the top...Advocators for digital inclusion! Thank you from all at..." Good Things logo below. To the bottom left and the top right are yellow fireworks.

As we look back on this year, we're celebrating individuals - like you!

As 2025 comes to a close, we're grateful for all the ways you've helped us make sure no one is left behind - whether you've been supporting people, sharing knowledge, or advocating for change.

Thank you💗

Discover how AI can help with everything from writing emails to planning holidays, creating knitting patterns to learning a language.

What will you tackle with it today?

Learn more about AI with our free interactive learning tool, the AI Gateway, at https://learning.goodthingsfoundation.org/ai.

On the 12th Day of Good Things✨
We’re calling on researchers, organisations, and community groups!

Our Indicators of Digital Inclusion offer ready-made questions that you can easily incorporate to your surveys: https://www.goodthingsfoundation.org/policy-and-research/indicators-of-digital-inclusion

Teal background. Bold white text in the centre reads "Happy Holidays from..." Good Things logo below. The text and logo are surrounded by multicoloured festive illustrations including presents, candy canes and stars.

Happy Holidays!

We hope you're all having a wonderful time during this festive season.

Thank you for all your hard work to fix the digital divide this year. We've made incredible progress together and we look forward to making bigger strides with you next year! 🤝

Navy blue background. Text reads: "We'll be back soon. Our office is now closed until 2nd January 2026." Good Things logo at the bottom left. At the top left are a candy cane and two baubles. A red and white hat sits on top of the "n" in "soon."

We'll be back soon! Our office is now closed until 2nd January 2026.

Wishing you all happy holidays and a wonderful end to the year!

Why not take a read of all the Good Things you might have missed this year on our website at https://www.goodthingsfoundation.org/.

The gift of AI help can go a long way, why not have a go?

Our AI Gateway has easy guides to help everyone get started with everything you need.

Let’s embrace an stress-free festive season with a little digital magic!✨
https://learning.goodthingsfoundation.org/ai

We know that being online changes lives, but did you know it also strengthens our whole economy?🌍

Read our CEO Helen Milner's blog here:
https://www.goodthingsfoundation.org/discover/digital-inclusion-insights/digital-inclusion-insights-2025/digital-inclusion-economic-solution

What does digital inclusion really mean in 2025? ✨

Our research connects the dots: from Minimum Digital Living Standard to digital health barriers & place-based partnerships.

Read our research at goodthingsfoundation.org/policy-and-research/research-and-evidence.

We're creating real impact with our strategic partners.✨

They're partnerships with purpose, working with us to ensure everyone can participate in our digital world.

Watch the video to find out more or visit our partnerships page - https://www.goodthingsfoundation.org/partner.

We are thrilled to announce that in partnership with @cwmpas.bsky.social, we have been awarded the contract for the new national Digital Inclusion Wales programme!

Read more: https://www.goodthingsfoundation.org/discover/our-news/our-news-2025/good-things-foundation-cwmpas-award

On the 8th Day of Good Things…Let's shine a light on our What Works? Co-Lab.✨

We're on a mission to figure out what really works for digital inclusion.

Want to see what we've discovered so far? Check out our work at: https://www.goodthingsfoundation.org/policy-and-research/what-works-colab

On the 7th Day of Good Things we celebrate our community partners✨

Local councils help to ensure all residents can participate in our digital society.
https://www.goodthingsfoundation.org/discover/digital-inclusion-insights/digital-inclusion-insights-2025/local-councils-baking-in-digital-inclusion